FAQ
What types of hair extensions do you offer?
At the house of Line&Noémie, we offer a wide range of natural hair extensions, including clip-in, glue-in, and sew-in extensions. We also offer various hair types, such as straight, curly, and wavy, to meet your needs and preferences.
How to choose the right color and texture of extensions?
To choose the color and texture that suits you best, we recommend comparing the color samples available on our site with your natural hair. You can also contact our customer service for personalized advice or to request samples if you need additional assistance.
What length are the extensions available?
We offer hair extensions in a variety of lengths ranging from 16 to 26 inches. Lengths may vary depending on the type of extension you choose. Check the product descriptions on our site for more details on available lengths.
How do I care for my hair extensions?
To ensure the longevity of your extensions, wash them regularly with gentle products specifically designed for hair extensions. Avoid excessive use of heat and chemicals. Comb your extensions gently with a wide-tooth comb and store them properly when not in use. Follow the specific care instructions provided with each product for optimal results.
What should I do if I receive a defective or damaged product?
If you receive a defective or damaged product, please contact our customer service immediately at [email address]. Please provide photos of the product and packaging so that we can process your return or replacement request quickly.
How can I contact you for additional questions?
For any additional questions, you can contact us via email at linda@bibichepurehair.com. We promise to respond to all inquiries as soon as possible. You can also follow us on our social media channels for the latest news and updates.